How Do I Cancel a Domain Name I No Longer Want?
Domains are automatically renewed once an invoice for their renewal is paid. Ensure that you have no pending renewal invoices for the domain in question.
To view your current domain names and there expiry date go to your client portal log in (log in here). Once logged into your client portal, go to "All Services" you will see a list of your current domains, click on the domain or the icon to the right, you can now view the domains and there expiry date.
To renew the domain click on "Renew now" botton, this open a new invoice for this domain.
If you wish to cancel the domain please client on "Request Cancellartion"
If you have an issue you can also open a support ticket by clicking on "Open ticket"